Company
Who We Are
dropfromchinatm is a European-Chinese company headquartered in Shenzhen (China), that provides a comprehensive range of services related to eCommerce.
We support our customer’s needs for sourcing, warehousing, fulfilment, and logistics door to door.
Our dedicated management team has decades of experience in sourcing, purchasing, logistics and retail (offline and online), we have been in both sides of the business, so we understand perfectly what it takes to fulfil customer’s requirements.
We have the clear mission to enhance our customer’s business by partner with them and grow together.
WE SOURCE
Supplier management
Product Development
Product Branding
Quality Assurance
WE SHIP
Stock management
Amazon FBA / Labelling
Fast Shipping
End-to-end Tracking
Our Core Values
Customer focus
You are the essence of our company, it is crucial for us to understand your needs How: By listening and having communication channels
Excellence
We aim to provide with the best possible service, in a continuous improvement fashion How: By establishing clear guidelines and goals
Commitment
To our customers, to our colleagues, to our suppliers, to final buyers How: By having empathy and understanding
Innovation
We love to embrace new technology that optimize your business How: By studying and learning from the trendsetters
Sourcing & Product Development
This is one of the pillars of our company:
When we provide a product quotation, we don’t just provide a price, we offer a compliant product that meet your needs and the requirements of the country where it is being sold.
Additionally, we can develop your design/idea into reality, leveraging our nearly 2 decades experience serving our customers in different sectors like fashion, electronics, wellness, and beauty.
We don’t have thousands of products in our catalogue for the simple reason that we don’t own that catalogue, what we have is trendy and profitable products that have been thoroughly tested
Quality Control & Customisation
Quality control process starts with the understanding of how the product is being made and the components/materials to be used, as well as the factory capabilities.
We make sure that the production has been done according to our requirements, by having IQC (components inspection) and initial/mid/final quality control inspection, following the required AQL standards.
Customisation is part of our strategy of providing additional value to our customers, we can create a brand for you or if it is already created, offer a variety of designs and packaging for an optimal outcome.
Dropshipping from China has evolved, we know that good quality products and fast and competitive door to door freight is the key to make a difference.
Fulfillment & Dropshipping
Our warehouse in Shenzhen is powered by a comprehensive management software that allow us to process up to 20000 parcels per day, seamlessly integrated with customer’s online shops and logistics partners.
Currently we also manage our customers stock in external fulfilment centres in USA, UK, Spain, Poland, Israel, Australia, South Africa, and Brazil.
Over the years we have consolidated our shipping routes, we can proudly say that we have the most competitive and fastest deliveries in more than 55 countries.
This is our commitment:
- United Kingdom (UK): 5-7 days
- Germany (DE): 6-8 days
- USA (US): 8-10 days
- Rest of Europe (ES, FR, IT, NL, DK, SE, CH): 8-10 days
- Mexico (MX): 8-10 days
- Israel (IL): 10-12 days
- Canada (CA): 10-12 days
- Australia (AUS): 10-12 days
- South Africa (ZA): 10-12 days
- Brazil (BR): 12-14 days
Tracking & Customer Service
We provide end to end tracking since the moment since the moment we receive the sales order until the delivery at the buyer’s door, informing customer at every milestone during the delivery process.
This is crucial for the customer service because the final buyer will be informed as well at every stage, giving piece of mind.